Remote Software Support
for Windows computers
Adam
Last Update 23 days ago
Our support team can provide remote assistance by securely connecting to your computer to help resolve any issues. To do this, we use a free program included with Windows 10 and 11 called Quick Assist. To arrange a convenient time for a session, please email [email protected].
Starting the session
Hold down the Windows, Ctrl and Q keys together to launch Quick Assist.
Alternatively, you can type Quick Assist into the Windows Search Bar and open the app via the Start menu. The icon looks like this:
When prompted, enter the code given to you by our Support Team and click Submit.
This will allow us to connect to your computer and make the necessary changes.