eyetuitive for Windows

Article contents

1. Overview
2. Key features
3. Where can I download the eyetuitive software?
   
4. Using eyetutive with Grid 3
5. Using eyetuitive with Inclusive Technology software
6. Technical Specifications
7. Troubleshooting
8. Warranty

1. Overview

eyetuitive for Windows is the world's smallest embedded eye tracker that uses advanced AI-based eye tracking software algorithms. It uses eye and face detection with neural networks and is the only eye tracker with a dedicated accelerator chip/processor for neural networks.

This innovative technology offers superior tracking performance, even for eye gaze users with glasses, setting a new standard in accessibility and convenience.

2. Key features

• Works with any assistive and mouse driven software
• Compatible with Microsoft Eye Control for Windows 10/11
• Includes 1, 5 or 9-point calibration making it the perfect solution for both early and advanced eye gaze users
• Uses AI-based eye tracking software algorithms
• Works with most lighting conditions
• Small and portable - easily transported between computers at home or school
• Easily control your cursor with your eyes and issue mouse commands including dwell, double click, right click, scroll and more
• Can be used across any Windows devices with 10" - 24" screens*
  

3. Where can I download the eyetuitive software?

The eyetuitive app can be downloaded from the Microsoft Store. Type 'eyetuitive' into the search bar to access the download:

4. Using eyetuitive with Grid 3

As of December 2025, eyetuitive is fully compatible with Grid 3. It is listed as a supported eye tracker, meaning features such as snap-to-item are available. The eyetuitive is identified in Grid 3 as 'GazeFirst' (the manufacturer).

Important: if eyetuitive doesn't appear in Grid 3, please update the device firmware in the eyetuitive app.

If you're using eyetuitive with:

• Attention & Looking
• Exploring & Playing
• Choosing & Learning
• Eye Can Fly

You need top make sure Cursor Mode is selected in the eyetuitive app (see image below, left-hand menu). 

If you need to get back to the eyetuitive app whilst in cursor mode, first click the arrow in your task bar to show your hidden icons, then click the eyetuitive app (see image below):

6. Technical Specifications

7. Troubleshooting 

Eye gaze works in the eyetiutive app, but not in Windows

There is a known issue in Windows 10 and 11 where the Eye Control bar becomes blank and eye gaze no longer works in Windows (yet does work in the eyetuitive app). The issue occured after Windows Update (KB5055627) was released in April 2025. Mircosoft have been notified of the issue. 

Uninstalling the update will restore functionality. The following Microsoft Support article explains how to uninstall updates:

https://support.microsoft.com/en-us/windows/how-to-uninstall-a-windows-update-c77b8f9b-e4dc-4e9f-a803-fdec12e59fb0

8. Warranty

This device has a one-year manufacturer's warranty. If you experience any issues, please contact [email protected].

If any part of this article was unclear, or you think there is something missing (e.g. extra steps, examples or images), let us know and we'll update the article:
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